01 What types of information we collect
When you use the score 8 platform, we collect various types of information from you. This falls into two categories — what you provide directly, and what is gathered automatically as you use the platform.
Information you provide directly
- Full name, date of birth, and gender
- Phone number & email address
- Residential address
- National ID or passport number (during KYC)
- Payment method details (Mobile Pay/Nagad number)
- Bank account details (where required)
Automatically Collected Information
- Device information — model, operating system, browser
- IP address & approximate location
- Gaming history — bet amounts, game types, wins and losses
- Transaction History
- List of time spent on site and pages visited
- Data Collected via Cookies & Tracking Technologies
You
score 8 Servers
Encryption
Secure Storage
02 How We Use the Data We Collect
Score 8 uses your information primarily to improve our services and keep your account secure — never for marketing purposes or to sell to third parties.
Here's how your information is used at score 8:
- Account management: Registration, login & account verification
- Payment processing: To process deposits and withdrawals securely
- Fraud Prevention: To detect suspicious activity
- Legal obligation: To comply with KYC and AML (Anti-Money Laundering) regulations
- Customer Support: To understand your issue history and resolve problems faster
- Platform Improvements: To analyze which features are used most
- Personalized Experience: To surface games and offers most relevant to you
- Responsible Gaming Oversight: To identify unusual gaming patterns and offer assistance
Marketing Communications: score 8 may send you promotional messages. You can turn these off at any time from your profile settings.
03 Who your information is shared with
Score 8 does not sell or rent your data to any third party. However, a limited amount of information is shared with trusted partners where necessary to operate our services.
Who your information may be shared with
- Payment Provider: Mobile Pay, Nagad, Bank — necessary details are shared to process transactions
- Game Providers: Evolution Gaming, Pragmatic Play, etc. — session-specific data only (not your name)
- Technical Services: Server Hosting & Cybersecurity Provider
- Law Enforcement Authorities: Only where required by legal order or obligation
- Regulatory Authorities: As required by licensing authorities
score 8 maintains strict data protection agreements with all third-party partners. They may only use your information for the specific services they provide — nothing else.
04 How long your information is retained
Score 8 does not hold your information for longer than necessary. Different types of data have different retention periods, based primarily on legal obligations and service requirements.
Account & identity information5 years after account closure
Financial transaction records7 years (legal requirement)
Support chat records2 years
Browsing & cookie data1 year
Once the retention period expires, score 8 securely deletes your data or irreversibly anonymizes it. You may also request deletion at any time — however, certain information may be retained where required by law.
05 How we keep your information secure
Score 8 has put in place a range of technical and organisational measures to protect your information. We never take security lightly — safeguarding your money and identity is our responsibility.
SSL 256-bit Encryption
All data transmissions are encrypted using military-grade TLS/SSL protocols.
Encrypted database
All stored data is kept on servers protected by AES-256 encryption.
Two-factor authentication (2FA)
OTP verification at login — an extra layer of account security.
Access control
score 8 staff can only access the minimum information needed to perform their duties.
Regular Security Audits
Regular penetration testing and audits conducted by third-party security experts.
Real-time monitoring
Our 24/7 security monitoring system detects unusual activity in real time.
Your Responsibilities: While score 8 ensures technical security, keeping your password private and staying cautious when logging in on public Wi-Fi is your own responsibility.
06 Cookies & Tracking Technologies
Score 8's website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly.
| Cookie Type |
Purpose |
Duration |
Can it be disabled? |
| Essential |
Maintaining login sessions, security tokens |
When the session ends |
No (the site will not function) |
| Analytics |
Understanding which pages are used most |
1 year |
Yes |
| Preferences |
Remembering language, theme & preferences |
6 months |
Yes |
| Performance |
Tracking page load times and errors |
30 days |
Yes |
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features on the score 8 site to stop working properly.
07 Your data rights
As a score 8 user, you have a number of rights over your personal data. These rights are in line with international data protection standards.
Right to know
You can request to know what data we hold about you.
Right to rectification
You can request corrections to any inaccurate information.
Right to erasure
You can request that your data be deleted under certain circumstances.
Right to Restrict Processing
You can temporarily pause the processing of your data for specific reasons.
Right to Portability
You can request your data in a machine-readable format.
Right to Object
You can opt out of marketing communications or object to specific uses of your data.
To exercise these rights support@score8.bizEmail us at. score 8 typically responds within 30 days.
08 Protection of Minors' Privacy
Score 8 is strictly for users aged 18 and above. We do not knowingly collect information from minors.
If a minor creates an account using a false age and this is later discovered, score 8 will immediately close that account and delete all associated data. If you are aware of a minor using score 8, please let us know.
score 8 uses an AI-powered system for age verification. Age checks are carried out automatically at the time of registration and for large transactions.
09 Privacy Policy Updates
Score 8 may update this privacy policy from time to time. For any significant changes, you will be notified in advance via your registered phone number or email.
Continuing to use score 8 after an updated policy is published will be taken as your acceptance of the new policy. We recommend checking this page from time to time. The date of each update is shown at the top of the page.
10 Contact & Complaints
For any privacy-related questions or concerns, please contact score 8's Data Privacy Team:
- Email: privacy@score8.biz
- General Support: support@score8.biz
- Live Chat: score8.biz support button (24/7)
Score 8 typically responds to privacy-related complaints within 72 hours. Complex matters may take up to 30 days.
Score 8's commitment to your privacy
Six reasons why score 8's data protection can be trusted
Your data is never sold
Score 8 never sells your personal information to advertisers or data brokers — that is a core principle we stand by.
In plain, clear language
Instead of complex legal language, score 8's Privacy Policy is written in plain, straightforward English so everyone can understand it.
Stay in Control
You're in control at score 8 — choose which marketing messages you receive and which cookies stay active.
International Standards
Score 8's data protection practices follow GDPR-inspired international standards.
Never kept beyond what's necessary
Data is retained only for as long as legally required — and securely deleted once that period expires.
Help with any query
If you have any privacy-related questions, score 8's support team is always ready to help.
FAQ
Frequently Asked Questions About the App & VIP Benefits
Yes, score 8's official mobile app is available for both Android and iOS. Android users can download the APK file directly from the app page on score 8's official website — it may not be available on the Google Play Store, as online betting apps face restrictions there. iOS users can search for "score 8" on the App Store or find a direct link on the website. Before installing, make sure the "Install from unknown sources" option is enabled on your device (Android only). To download the app,
The app page View.
score 8's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. The higher you climb, the better the rewards. Benefits include: higher cashback rates (up to 15% at Diamond tier), faster withdrawal processing, a dedicated account manager, exclusive birthday bonuses, higher deposit and betting limits, early access to major events, and invitations to special tournaments. VIP tier is determined by your monthly betting volume and activity on the platform. For more details
The rewards page View.
Start playing with your data in safe hands
Your privacy is our top priority at score 8. Register now and enjoy Bangladesh's most secure gaming platform.
SSL Secured
Mobile Pay / Nagad
24/7 Support